Trade-in your old mobile for a new smart phone

Don't stuff your old mobile into a drawer - trade it in for a new one. It's a great way to do the green thing because all traded-in mobiles are recycled.

You can trade-in most mobiles - try out the tool to the right. Even if your mobile isn't in full working order, we may still be able to buy it from you for a reduced amount. And if your mobile isn't one we accept, you can still leave it with us to be disposed of in an environmentally friendly way.

If you trade-in your mobile online, you can get an online credit voucher. Or, if you have previously made a purchase from the online shop, you have the added option of being paid by cheque or via Paypal. If you trade-in your mobile at one of our participating stores you will get an in-store credit voucher to the value of your mobile.

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How to trade-in your old mobile




What you need to know

  • You can trade-in any mobile phone, from any network, as long as it's on our data base. If your used mobile phone is not listed, the chances are we no longer buy that model, however we do have recycling boxes in store if you wish to recycle your phone instead.
  • You can trade-in up to 3 mobile phones to a maximum value of $1500. We can only give one credit voucher or make one payment per transaction. We are also unable to offer multiple payment methods for one transaction.
  • Only your mobile phone can be traded-in. However, we can recycle any accessories or chargers you may want to dispose of.
  • You are responsible for removing all information and content from the mobile phone you trade-in.
  • Your credit voucher can only be redeemed through the same channel you completed your trade-in transaction. If you traded-in your mobile online - your voucher can only be redeemed through the online shop and will not be accepted in store.
  • All vouchers issued in a store are valid for 12 months from the date of issue. If you change your mind your mobile can not be retrieved once it has been processed and collected from the stores or if you have already posted to us.
  • If you trade-in your mobile at one of our participating stores you’ll get an in-store credit voucher to the value of your mobile. If you trade-in your mobile online, you can get an online credit voucher. Or, if you’ve previous made a purchase from the online shop, you can be paid by cheque or via Paypal.


Terms & Conditions

  • You must be 18 years of age or older.
  • You must have all rights to, and do, transfer full and unencumbered ownership and possession of the handset to Vodafone.
  • You must clear all personal information from the handset and any SIM in the handset, and understand that Vodafone and its contractors and agents shall have no obligation or liability to you in relation to any of your personal information which might remain on the handset and any SIM in the handset.
  • You agree that in order to process the purchase of your handset, issue and redemption of a trade-in voucher, Vodafone may share the personal information you have disclosed on the receipt with its contractors.
  • Vodafone Trade-In vouchers are valid for only 12 months from purchase, and may be redeemed only against handsets and accessories. Retail vouchers may only be redeemed at Vodafone retail outlets. Online vouchers may only be redeemed online. Vouchers are not transferable and cannot be redeemed for cash. No change will be given when vouchers are redeemed.
  • The terms and conditions of your connection with Vodafone, which are published on Vodafone’s website, shall govern Vodafone’s purchase of your handset.


We accept phones in all conditions

All Phone Conditions Welcome

Don't bin your phone just because its broken, we accept phones in all physical conditions.


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All Networks welcome

All Networks Welcome

All Phone Networks are welcome,we accept any phone on any network as long as that phone is in our list.

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Starship

All Phone Conditions Welcome

Here is a real win-win. With Vodafone you can make a monthly donation to your mobile bill to help the Starship Foundation.

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Phone Search

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How it Works?

How it works?

Trade-In your phone in easy steps.

Support

Support

Check out our FAQs or call us if you need help.

Help Environment

Environment

what happens to my phone(s)?

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